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Refund and Cancellation Policy

Last updated: 4 November 2026

Cancelling

You can cancel any time by emailing shiftmindresume@gmail.com from your account email, or by cancelling the Razorpay mandate in your UPI or bank app. Cancelling stops future renewals. You keep access until the end of the period you already paid for.

Refunds

• Within 7 days, no videos exported: if you have not exported any video in the current subscription period, you can ask for a full refund within 7 days of the payment.
• After a video is exported: the payment for that period is not refundable, because the digital product has been delivered.
• Charged twice, or charged after cancelling: we refund the extra charge in full.
• The service did not work for you: if a technical problem on our side stopped you from exporting, write to us and we will fix it or refund you.

How refunds are paid

Email shiftmindresume@gmail.com with the email you signed in with and the payment date. Approved refunds are issued to the original payment method through Razorpay within 5–7 working days; your bank may take a few more days to show it.

Nohaya, Thoothukudi, Tamil Nadu, India